Introduction

Welcome to Winfields Manor (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://winfieldsmanor.co.uk).

Information We Collect

We may collect and process the following data:

1. Personal Data You Provide

• Name
• Email address
• Phone number
• Address
• Payment details (processed securely via third-party payment providers)

2. Automatically Collected Data

• IP address
• Browser type and version
• Pages visited
• Time and date of your visit
• Referring website

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.

How We Use Your Information

We use your data for the following purposes:

• To process bookings and manage reservations.
• To communicate with you regarding your stay, inquiries, or support requests.
• To improve our website and services.
• For security and fraud prevention to protect our business and users.
• To comply with legal obligations where necessary.

Sharing Your Data

We do not sell your personal data. However, we may share it with:

• Service providers (e.g., payment processors, booking platforms, and IT support).
• Legal authorities if required by law or to protect our rights.
• Marketing platforms (if you have opted into marketing communications).

Data Retention

We retain your personal data only as long as necessary for legal, business, or security reasons.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications.

To exercise your rights, contact us at info@winfieldsmanor.co.uk.

Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

For any questions about this Privacy Policy, please contact us:

📧 Email: info@winfieldsmanor.co.uk
📍 Address: Winfields Manor, East Lothian Council, United Kingdom